About Us

The Language Factor is a specialized consulting firm dedicated to improving the efficiency, service level metrics and expense management of our clients' in-language services.

Our in-depth knowledge combined with strategic and operational solutions drive clear, measurable results in the areas of interpretation, translation and multilingual call center services.

The principals of The Language Factor have extensive leadership experience with Fortune 500 companies and leading language service providers.  In that time, the principals have helped create, manage, and implement hundreds of language-based solutions for clients across all industry segments.