Need help on vendor issues?
The Language Factor assists clients in the selection, management and alignment of language service vendors.
Whether we provide industry insight and expertise to your strategic sourcing group or run the selection process on their behalf, we address every aspect of matching vendors to your organization's specific requirements. From multilingual call centers to providers of phone interpretation, document translation and web localization, we know the selection process, the players and the pricing.
Critical to your success, our tenured experience enables us to filter through vendors' claims and drill into the facts driving regulatory compliance, SLA performance, and industry best pricing.